AI Agents vs. Chatbots: What’s Actually Different (And Which One You Need)
“AI agent” and “chatbot” get used almost interchangeably in marketing copy — which is a problem, because they’re not the same thing, and picking the wrong one for your use case either wastes money or creates a tool that can’t actually do the job. Here’s the real difference, without the hype. The One-Sentence Version A…

